Welcome to ANNE COLE Shop! These Terms and Conditions govern your use of our website and your purchase of our products. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.
1. User Obligations and Responsibilities
Account Information
When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to any part of our website
- Interfere with the proper functioning of our website
- Submit false or misleading information
- Use our intellectual property without authorization
2. Products and Services Description
Product Information
ANNE COLE Shop specializes in high-quality swimwear and beach accessories. Our collections include:
- Beach Bags
- Beachwear
- Bikinis
- One Pieces
- Plus Size options
- Swim Skirts
- Tankinis
- And various other swimwear styles
Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and provide a refund for that item.
Product Images
We strive to display product colors and details as accurately as possible. However, actual colors may vary due to monitor settings and individual perception.
3. Order and Payment Terms
Order Process
Placing an item in your cart does not reserve that item. Orders are only confirmed once payment is processed and you receive an order confirmation email.
Pricing
All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Order Processing and Shipping
Order Processing: All orders are processed within 1-2 business days after payment confirmation.
Shipping Methods:
- Standard Shipping: DHL or FedEx – $12.95 – 10-15 business days after dispatch
- Free Shipping: EMS – FREE for orders over $50 – 15-25 business days after dispatch
International Shipping: We ship worldwide excluding Asia and select remote areas. International customers are responsible for any customs duties, taxes, or import fees.
4. Returns, Exchanges, and Refunds
Return Policy
We want you to be completely satisfied with your purchase. However, for hygiene reasons, the following items cannot be returned or exchanged unless they arrive defective or damaged:
- Bikinis (both tops and bottoms)
- One Pieces swimwear
- Plus Size swimwear items
- All Beachwear intimate apparel
These items are considered final sale to ensure the highest standards of hygiene for all our customers.
General Return Guidelines
Timeframe: Returns and exchanges must be initiated within 15 days from the date you receive your order.
Condition Requirements:
- Items must be unworn, unwashed, and in original condition
- All original tags must be attached
- Items must be in original packaging
- Proof of purchase is required
Refund Information
What’s Refunded: Full item cost for eligible returns. Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the item is defective.
Refund Timelines:
- Credit Card Payments: 5-7 business days after return approval
- PayPal Payments: 3-5 business days after return approval
- Visa/MasterCard/JCB: 5-10 business days after return approval
Exchange Process
We offer straightforward exchanges for:
- Different sizes (subject to availability)
- Alternative colors (subject to availability)
- Different styles within the same price range
Exchange Benefits: Free exchange shipping for size exchanges. Price differences will be charged/refunded as needed.
International Returns
International customers are responsible for return shipping costs. Customs duties and taxes are non-refundable. Please mark package as “Returned Goods” to avoid additional customs charges. Refunds will be issued in US Dollars.
5. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of ANNE COLE Shop or its content suppliers and is protected by international copyright laws.
The ANNE COLE Shop name and logo are trademarks of our company. You may not use these trademarks without our prior written permission.
You may view and print pages from the website for personal use, subject to the restrictions set out in these terms and conditions.
6. Limitation of Liability
ANNE COLE Shop will not be liable for any indirect, special, incidental, or consequential damages arising out of your use of our website or products.
Our total liability to you for all claims related to our website and products shall not exceed the total amount you paid for the products in question.
We do not guarantee that our website will be uninterrupted or error-free, or that defects will be corrected.
We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including acts of God, war, terrorism, and government restrictions.
7. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your personal information.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United States.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes indicates your acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 3358 Short Street, SACRAMENTO, US 17968
Response Time: Typically within 24 hours
Last updated: [Current Date]
Thank you for choosing ANNE COLE Shop – where your satisfaction receives the same careful attention we give to designing our swimwear collections.
